Public Offer

Public Offer for the provision of access to the ATS Office platform

Russian Federation, Moscow

This document, published on the Internet at https://atsoffice.ru/en/terms, is an offer by Individual Entrepreneur Anton Antonovich Tsalov, TIN 301808511415, OGRNIP 321302500039682, email address: support@atsoffice.ru, hereinafter referred to as the “Contractor”, to enter into a services agreement with any person meeting the terms of this Public Offer.

In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation, this document is a public offer. Full and unconditional acceptance of the terms of this Public Offer by performing the actions specified herein creates a paid services agreement between the Contractor and the person accepting this Public Offer under the terms set out below.

This English version is provided for convenience. In case of any discrepancy between the Russian and English versions, the Russian version shall prevail.

1. General Provisions

1.1. This Public Offer may be accepted by legally capable adult individuals, individual entrepreneurs, legal entities, and representatives of organizations who have the authority to accept the terms of this Public Offer.

1.2. A person who accepts this Public Offer acquires the rights and obligations of the Customer. If this Public Offer is accepted by a representative of an organization, such representative confirms that they have the necessary authority.

1.3. This Public Offer governs the provision of access to the ATS Office platform, the website https://atsoffice.ru, the web application https://app.atsoffice.ru, the personal account, AI offices, software modules, automation tools, analytics tools, material preparation tools, data processing tools and other functions available within the selected tariff, pilot mode, connected package or individual terms.

1.4. The Contractor’s services are information technology services. The Contractor provides access to a digital platform and related functions. The Contractor does not provide legal, medical, financial, tax, accounting, human resources or other professional advice requiring a special permit, license or status, unless otherwise expressly agreed by the parties in a separate agreement.

1.5. The Contractor has the right to amend this Public Offer. Amendments enter into force from the moment a new version is published on the Contractor’s website, unless another effective date is specified in the relevant version. For an already paid period, the terms that were in effect at the time of payment apply, unless otherwise agreed with the Customer or required by the legislation of the Russian Federation.

1.6. This Public Offer is made in Russian. If translations are available, the Russian text has legal force.

2. Terms

2.1. The ATS Office platform means the Contractor’s digital platform intended to provide access to AI offices, modules, automation tools, analytics tools, material preparation tools, data processing tools and other functions.

2.2. The website means the Contractor’s public website located at https://atsoffice.ru.

2.3. The web application means the software interface of the platform located at https://app.atsoffice.ru, intended for working with the personal account and available platform functions.

2.4. The personal account means the Customer’s or user’s personal section in the platform through which access is provided to functions, settings, materials, work results, notifications, payment information and other data.

2.5. An AI office means a functional module of the platform intended to perform a specific class of tasks, including content preparation, customer acquisition, analytics, mentorship, partner sales or other tasks available in the platform.

2.6. A module or package means a set of platform functions, AI offices, limits, access rights, integrations and other capabilities.

2.7. A tariff means the terms of access to the platform, including the set of functions, access period, price, usage limits, available modules, additional services and other parameters.

2.8. Platform work results mean texts, scripts, reports, recommendations, tables, images, cards, files, draft publications, analytical materials and other digital results generated using the platform.

2.9. User data means information, materials, texts, files, business descriptions, product information, customer information, channel information, partner information, lead information, content, analytics and other information that the Customer or user transfers to the platform.

3. Subject Matter of the Agreement

3.1. The Contractor undertakes to provide the Customer with access to the ATS Office platform and its functions within the scope provided by the selected tariff, pilot mode, connected package or individual terms, and the Customer undertakes to accept and pay for the services if access is provided on a paid basis.

3.2. The specific scope of services depends on the selected access option. It may include access to a personal account, AI offices, modules, automation tools, analytical functions, content preparation functions, material generation functions, user data processing, result export and other platform capabilities.

3.3. The services are provided remotely via the Internet. The Customer independently ensures the availability of equipment, software, Internet access and other technical conditions necessary to use the platform.

3.4. The Contractor does not transfer to the Customer any exclusive rights to the platform, its source code, interface, design, methods, templates, internal algorithms, prompt texts, technical solutions or other intellectual property of the Contractor.

3.5. The fact of access provision, use of functions, actions in the personal account, generation of results and other operations may be confirmed by technical logs of the platform, records of information systems, payment notifications, electronic correspondence and other electronic data.

4. Tariffs, Access and Terms of Use

4.1. The Contractor may provide access to the platform under free access, pilot period, subscription, paid tariff, package, individual offer or separate agreement terms.

4.2. Current tariffs, prices, available functions, connected modules, usage limits, access periods, free or pilot period terms and additional paid options are published on the Contractor’s website, in the platform interface and/or communicated to the Customer when submitting an application, registering, connecting or paying.

4.3. The Customer independently selects the appropriate access option. The set of platform functions may differ depending on the selected tariff, connected AI offices, packages, limits, pilot status, technical availability of individual modules and individual connection terms.

4.4. If a specific function, integration, AI office, package, usage volume or additional service is not included in the selected tariff, such function may be unavailable or provided for an additional fee.

4.5. The Contractor has the right to change tariffs, package composition and access terms for new connections. Such changes do not worsen the terms of an already paid period unless otherwise agreed with the Customer or required by the legislation of the Russian Federation.

4.6. Temporary provision of free or pilot access does not create an obligation for the Contractor to provide such access indefinitely or on the same terms in the future.

5. Procedure for Entering into the Agreement

5.1. To enter into the agreement, the Customer performs one or more actions: fills out a form on the website, submits an application, registers in the platform, checks the box confirming agreement with this Public Offer, receives access to the personal account, pays for the selected tariff, starts using the platform or otherwise expresses agreement with the terms of this Public Offer.

5.2. Acceptance of this Public Offer means the Customer’s performance of actions clearly indicating agreement to enter into an agreement under the terms of this Public Offer. Such actions include payment for services, registration in the platform, use of the personal account after access is granted, checking the box confirming agreement with this Public Offer or submitting a connection application with confirmation of agreement.

5.3. If access is provided free of charge under a pilot or free mode, the agreement is considered concluded from the moment access to the platform is provided or the Customer starts using it.

5.4. If the Customer does not agree with the terms of this Public Offer, the Customer must refrain from registering, paying and using the platform.

6. Cost of Services and Payment Procedure

6.1. The cost of services is determined by the selected tariff, package, pilot mode terms, individual offer or separate agreement between the parties.

6.2. Payment for services is made in the manner specified on the website, in the platform interface, in the invoice, in the payment form or in individual connection terms.

6.3. Available payment methods may include cashless payment, bank card payment, invoice payment for individual entrepreneurs and legal entities, and other methods available on the website or agreed by the parties.

6.4. The Customer’s payment obligation is considered fulfilled from the moment funds are received by the Contractor or successful payment is confirmed by the payment service.

6.5. The Contractor does not collect or store full bank card details of the Customer. Payments are processed by payment services and banks in accordance with their rules and documents.

6.6. Fees of banks, payment services and other intermediaries may be charged additionally if this is indicated at the payment stage or follows from the rules of the relevant payment method.

6.7. At the Customer’s request, the Contractor may provide an invoice, act, receipt or other document confirming payment and provision of services if such obligation is provided by law or agreed by the parties.

7. Customer Rights

7.1. The Customer has the right to receive access to the platform and its functions within the selected tariff, package, pilot mode or individual terms.

7.2. The Customer has the right to receive information about platform terms of use, available functions, restrictions, price and payment procedure.

7.3. The Customer has the right to contact the Contractor’s support service at support@atsoffice.ru regarding access, payment, platform operation and personal data processing.

7.4. The Customer has the right to use platform work results in its activities, provided that such use does not violate this Public Offer, the Contractor’s rights, third-party rights or the legislation of the Russian Federation.

7.5. The Customer has the right to withdraw from the agreement in the manner provided by this Public Offer and the legislation of the Russian Federation.

8. Customer Obligations

8.1. The Customer must provide accurate data when registering, submitting an application, paying, using the platform and contacting support.

8.2. The Customer must use the platform lawfully and in good faith.

8.3. The Customer must independently verify platform work results before publishing, sending, using them in business activities, transferring them to third parties or applying them for managerial, legal, financial, human resources, advertising, medical, educational or other significant purposes.

8.4. The Customer may not use the platform to distribute illegal information, spam, commit fraud, mislead, violate third-party rights, circumvent restrictions of external platforms, conduct illegal advertising, process personal data without a proper legal basis or perform other unlawful actions.

8.5. The Customer may not upload to the platform any materials for which the Customer lacks the necessary rights or legal basis.

8.6. The Customer must independently ensure the legality of processing data transferred to the platform, including data of its customers, employees, partners, subscribers and other persons.

8.7. The Customer must keep logins, passwords, access links, keys and other access credentials confidential, must not transfer them to third parties and must immediately notify the Contractor of any possible loss of access.

8.8. The Customer must comply with the rules of external platforms, services, social networks, advertising systems, payment systems and other third parties if platform work results are used in external channels.

9. Contractor Rights

9.1. The Contractor has the right to temporarily restrict access to the platform for technical work, updates, troubleshooting, security and prevention of abuse.

9.2. The Contractor has the right to change, improve, supplement or discontinue individual platform functions if such changes do not violate the Customer’s paid terms for the already paid period.

9.3. The Contractor has the right to refuse to provide access or restrict the Customer’s access if there are grounds to believe that the Customer violates this Public Offer, the legislation of the Russian Federation, third-party rights or uses the platform in bad faith.

9.4. The Contractor has the right to delete, block or restrict processing of user materials if they violate law, third-party rights, this Public Offer or create a risk for the platform, the Contractor, other users or third parties.

9.5. The Contractor has the right to send the Customer service notifications related to agreement performance, access to the platform, payment, security, updates, changes to terms and support.

9.6. Advertising and marketing messages are sent to the Customer only with separate consent, if such consent is required by law.

10. Contractor Obligations

10.1. The Contractor undertakes to provide the Customer with access to the platform within the selected tariff, package, pilot mode or individual terms.

10.2. The Contractor undertakes to take reasonable measures to maintain platform operation, protect data and eliminate technical failures.

10.3. The Contractor undertakes to process personal data in accordance with the Privacy Policy published at https://atsoffice.ru/en/privacy.

10.4. The Contractor undertakes to consider Customer inquiries within a reasonable time, taking into account the nature of the inquiry, technical complexity and the operating mode of the support service.

10.5. The Contractor is not obliged to ensure continuous uninterrupted operation of the platform if interruptions are caused by technical work, updates, failures of third parties, force majeure, actions of the Customer or other circumstances beyond the Contractor’s reasonable control.

11. Use of AI Functions

11.1. The platform may include functions using artificial intelligence technologies, automated data processing, generation of texts, images, scripts, analytical materials, recommendations, reports and other results.

11.2. Results of AI functions are informational and auxiliary in nature. They do not constitute legal, medical, financial, tax, accounting, human resources or other professional advice.

11.3. The Customer must independently verify the accuracy, completeness, applicability, legality and admissibility of results before using them.

11.4. The Contractor does not guarantee that results of AI functions will be unique, error-free, commercially successful, suitable for a specific Customer purpose or free from similarity to third-party materials.

11.5. The Contractor does not guarantee that the Customer will achieve any specific business results, including sales growth, lead generation, income increase, search ranking improvement, reach increase, partner acquisition or successful placement of materials on external platforms.

11.6. If individual AI functions require additional consent, notification, connection, payment or configuration, such terms are communicated to the Customer on the website, in the platform interface or in a separate document.

12. Intellectual Property Rights

12.1. Exclusive rights to the platform, software code, design, interface, structure, texts, methods, templates, internal settings, technical solutions, documentation, databases and other platform elements belong to the Contractor or other lawful right holders.

12.2. The Customer receives a limited right to use the platform within the selected tariff, access period and terms of this Public Offer. Such right does not constitute a transfer of exclusive rights.

12.3. User data uploaded by the Customer to the platform remains with the Customer or the relevant right holders.

12.4. Unless otherwise specified in the tariff, separate agreement or platform interface, the Customer may use platform work results in its activities subject to compliance with law, third-party rights and this Public Offer.

12.5. The Customer guarantees that it has the rights and legal grounds for materials transferred to the platform and that their processing does not violate third-party rights.

12.6. It is prohibited to copy, reproduce, modify, sell, lease, transfer to third parties, extract, decompile or otherwise use software elements of the platform outside the limits expressly permitted by this Public Offer.

13. Partner, Referral and Agency Programs

13.1. If partner, referral, agency or other programs are available in the platform, their terms are determined by separate rules, offer, agreement or interface of the relevant module.

13.2. Such programs are not included in the subject matter of this Public Offer unless otherwise expressly stated on the website, in the platform interface or in a separate document.

13.3. The Contractor has the right to launch, change, suspend or terminate such programs in the manner specified in the relevant rules.

14. Limitation of Liability

14.1. The platform is provided under the terms of this Public Offer and available functionality. The Contractor takes reasonable measures to ensure its operation but does not guarantee absolute uninterrupted operation, absence of errors, compatibility with all devices, browsers, external services or platforms.

14.2. The Contractor is not liable for inability to use the platform caused by the Customer’s actions, Internet failures, Customer equipment, browser settings, blocking, restrictions of external services, actions of third parties or force majeure.

14.3. The Contractor is not liable for decisions, actions, publications, mailings, contracts, transactions, advertising campaigns, payments, interactions with customers, partners or third parties that the Customer independently performs using platform work results.

14.4. The Contractor is not liable for the Customer’s violation of laws on advertising, personal data, intellectual property, consumer rights, taxes, communications, information, or rules of external platforms and services.

14.5. The Contractor’s liability is limited to the amount of funds actually received by the Contractor from the specific Customer for the disputed period, unless such limitation is prohibited by the legislation of the Russian Federation.

14.6. Lost profits, indirect losses, data loss, reputational losses, decrease in income, loss of customers, inability to enter into transactions and other indirect losses are not subject to compensation unless expressly provided by law.

15. Refunds and Withdrawal from the Agreement

15.1. The Customer has the right to withdraw from the agreement in accordance with the legislation of the Russian Federation and this Public Offer.

15.2. If access to the platform has not been provided, the Customer may request a refund of the paid amount less the Contractor’s actually incurred expenses, if such expenses have already arisen and can be confirmed.

15.3. If access to the platform has been provided and the Customer has started using the platform, refunds are made taking into account services actually provided, the used access period, used limits, completed work, generated results, connected modules, order processing expenses, payment fees, technical support, infrastructure and other expenses actually incurred by the Contractor.

15.4. If the Customer paid for a subscription or access for a specific period, a refund for the unused period may be made subject to services actually provided, the selected tariff terms and requirements of the legislation of the Russian Federation.

15.5. Individual settings, prepared materials, generated results, completed integrations, provided support and other actions performed by the Contractor before receiving the withdrawal request are treated as services actually provided.

15.6. A refund request must be sent to support@atsoffice.ru. The request must include Customer data, the basis for the request, payment date, payment amount, payment method and refund details.

15.7. Refunds are made within the period established by the legislation of the Russian Federation, using the same method by which payment was made, unless another method is agreed by the parties and technically possible.

16. Termination of the Agreement

16.1. The agreement remains in force until the parties fully perform their obligations, the access period expires, the Customer withdraws from the agreement, the Contractor terminates the agreement, or access is terminated on other grounds provided by this Public Offer.

16.2. The Contractor has the right to terminate the agreement or restrict the Customer’s access to the platform in case of a material breach of this Public Offer, including unlawful use of the platform, violation of third-party rights, attempts to bypass technical restrictions, transfer of access to third parties, uploading prohibited materials, non-payment or other bad-faith behavior.

16.3. If the agreement is terminated due to the Customer’s fault, funds for services already provided and expenses actually incurred by the Contractor are not refunded.

16.4. Termination of the agreement does not terminate obligations that by their nature must survive termination, including obligations relating to confidentiality, payment, liability, intellectual property rights and data processing in cases provided by law.

17. Personal Data

17.1. Personal data is processed in accordance with the Privacy Policy published at https://atsoffice.ru/en/privacy and the Personal Data Processing Consent published at https://atsoffice.ru/en/personal-data-consent.

17.2. The Customer confirms that transferring third-party personal data to the platform is permitted only if there is a legal basis and compliance with the personal data legislation of the Russian Federation.

17.3. The Customer is independently responsible for the legality of collecting, transferring and processing data of its customers, employees, partners, subscribers and other persons if such data is transferred to the platform by the Customer.

18. Claims Procedure and Dispute Resolution

18.1. The parties shall seek to resolve all disputes and disagreements through negotiations.

18.2. A claim is sent in writing to the email address of the other party. The Contractor’s email address is support@atsoffice.ru.

18.3. The claim review period is 10 business days from the date of receipt, unless another period is required by the legislation of the Russian Federation.

18.4. If the dispute is not resolved through the claims procedure, it shall be considered by a court according to the jurisdiction rules established by the legislation of the Russian Federation.

19. Force Majeure

19.1. The parties are released from liability for full or partial non-performance of obligations if such non-performance is caused by force majeure circumstances.

19.2. Such circumstances include extraordinary and unavoidable events, including natural disasters, military actions, acts of authorities, mass communication failures, network disruptions, accidents, restrictions of external services, attacks on information systems and other circumstances beyond the reasonable control of the parties.

19.3. The party affected by impossibility of performance shall notify the other party within a reasonable period.

20. Final Provisions

20.1. Electronic correspondence, notifications in the personal account, payment notifications, technical logs and other electronic data are recognized by the parties as admissible evidence.

20.2. If any provision of this Public Offer is found invalid, this does not affect the validity of the remaining provisions.

20.3. The Customer may not transfer its rights and obligations under the agreement to third parties without the Contractor’s consent.

20.4. The Contractor has the right to assign rights and transfer obligations under the agreement as part of business transfer, reorganization or change of operating model by notifying the Customer by an available method.

20.5. This Public Offer is publicly available at https://atsoffice.ru/en/terms.

21. Contractor Details

Individual Entrepreneur Anton Antonovich Tsalov
TIN 301808511415
OGRNIP 321302500039682
Location: Russian Federation, Moscow
Email: support@atsoffice.ru
Website: https://atsoffice.ru
Web application: https://app.atsoffice.ru